We released the first version of CHARMS in 1998. The 'ARMS' in CHARMS is an acronym, meaning 'Adoption Register Management System'. CHARMS is a tried and tested system specifically designed to support adoption agencies, from not-for-profit, charity, local and independent, to state and federal departments.
Adopter recruitment and assessment
CHARMS enables you to easily manage your prospective adopters as they go through your assessment process.
Finding a family
The CHARMS adoption module helps you find potential families and broadcast information to all parties simply and easily.
Matching and placements
The CHARMS "Find A Family" and "Find A Child" tools allow, in seconds, placement workers/family finders to see the best potential matches based on age, gender, ethnicity, religion and any other matching considerations.
“So many teams struggle to make their adoption management experience anywhere near as good as their family service, because they are stuck with documents and spreadsheets.”
Once an adoption order has been made CHARMS continues to offer support to you, your families, and your children.
Contact/Letterbox - A vital element of CHARMS currently, is the ability for birth family members to maintain relationships with their children through the unique, secure Letterbox module. All exchanges can be managed so that birth families have a single, secure repository of every single piece of information exchanged.
Birth Parent Support - CHARMS enables continued communication with birth parents to ensure that, if information is needed, required, or provided, your agency is able to seamlessly and securely manage the birth parent contact.
50,000 stakeholders continue to use CHARMS Adoption Software, social workers, care staff, support staff, adopters, family members AND children and young people.
The CHARMS feature set for managing your adoption team is fully specified... and mature!